Free shipping over ₹399
Delectify

Shipping & Returns

How your order reaches you, and what happens if something is not right.

Shipping

Shipping is free on orders of ₹399 and above across India. On smaller orders, a live courier rate is shown at checkout based on your pincode.

Orders are dispatched within 24 hours of payment confirmation. Delivery typically takes 2 to 5 business days depending on your location.

Cash on Delivery is available across India for all orders.

Tracking

Once your order ships, a tracking link is sent to your email and, if you opted in, your WhatsApp. You can also reach us any time for an update.

Returns & replacements

Because our snacks are a food product, we cannot accept returns of opened packs for hygiene reasons.

If your order arrives damaged, incorrect, or past its best-before date, contact us within 48 hours with a photo and your order number. We will send a free replacement or a full refund.

Cancellations

Orders can be cancelled for a full refund any time before they are dispatched. Subscriptions can be skipped or cancelled from your account at any time.